Challenge

Rasmussen University was in the middle of a high-stakes acquisition when it became contractually obligated to migrate its entire digital infrastructure to a new, market-untested version of its Learning Management System.

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The stakes were high for this important and long tenured client partner. A failed migration would have paralyzed operations for thousands of students and put the sale itself at risk. However the migration had to proceed, creating a precarious environment where software instability could lead to total operational collapse.

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Process

Identification of the risks and the strategy to address them; leadership of the process from migration planning through contingency execution for this key client.

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1. Large-Scale Course Migration Transitioned over 1,000 courses across multiple pedagogical formats - including Competency-Based Education (CBE) and cloud-based SaaS environments; coordinating a specialized remote workforce across a multi-year effort.
    

2. Stakeholder & Vendor Management Managed relationships between the software vendor and university stakeholders to keep project on track and all parties aligned.
    

3. Pandemic-Era Innovation Adapted production workflows mid-project, pioneering motion graphics templates (MOGRTs) and smartphone-based capture to maintain content delivery without interruption.
    

4. Proactive Risk Mitigation Built a parallel legacy backup of the entire course library (a calculated decision based on an internal risk assessment )      

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Outcome

When the new platform encountered a failure at launch, the university was spared from operational collapse because the safety net was thankfully already in place. 

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The entire 1,029-course library was restored in minutes, preventing service interruptions for thousands of students and protecting the university's reputation at the most critical moment of its acquisition.

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With continuity secured, the technical team was able to work with the vendor to stabilize the new environment and execute a successful subsequent rollout. The project also delivered lasting infrastructure improvements, leaving the institution better positioned for future growth than when the process began.